Risk manager, media researcher, and lecturer at NC State University Jim Pierpoint published a series of research around media monitoring and PR measurements. He unpacks the evolution of volume-based metrics, reach, and why none of it adds up to any accurate calculation of impact.
Tag Archives
Resources for learning more about the Memo dashboard and product features
How communications teams are using Memo readership for strategy planning
How communications teams are actioning readership data and helping us prioritize 2023’s product strategy to support them.
Readership in a crisis: 4 ways PR teams use Memo for Crisis Communications
In today’s hyper-connected world, crises can erupt in an instant. A single tweet, memo, or decision can ignite a firestorm of negative press.
3 graphs that illustrate the problem with PR impressions
Our team analyzes readership data every day. We want to illustrate exactly why impressions obscure the insights that are so glaringly obvious with readership.
Why social media has broken social listening, and how to fill the gaps
It’s time to rethink the role of social listening for Comms and Marketing, and find new data sources to fill the gaps.
Share of Voice is a broken metric. Here’s how we fix it.
Traditional SOV measurement is not just inaccurate; it’s misleading. We walk through a real-world example of SOV vs Share of Readership.
5 ways Comms orgs have upgraded media monitoring with Readership Emails
Our Customer Success team details five ways customers have upgraded traditional media monitoring with Memo’s daily, weekly, and monthly email reports.
Memo’s “Readership in Action” Report
In an effort to share the value of readership data more broadly, today we published Memo’s first publicly available Insights report for the PR & Comms industry. Accurate, article-level readership data has reinvented the insights for earned-media measurement and strategy over the past two years, something I witness every day working with the innovative and bold PR teams who are pioneering this change.
While most of our Insights reporting is highly tailored to our customers – their brands, their competitors, and their goals – this report is wider in scope. “Readership in Action” compares actual readership to potential reach (otherwise known as impressions or UVMs) to uncover the publications driving high readership for recurring news topics across three industries.
Of course, getting high readership is never the be-all and end-all goal; qualitative factors like message pull-through and the publication’s reputation among your target audience remain critical inputs to evaluating earned media. But if you wanted to answer how many people really read a placement the next time your CEO asks; or know what messaging resonates most; or take the guesswork out of choosing an outlet for an exclusive, readership needs to be part of the equation.
My hope is that this report provides new insights for communicators in the industries analyzed here – Tech, Entertainment, and Grocery – and that it demonstrates the types of powerful learnings that readership enables across all industries.
Whether you use Memo or are just discovering us for the first time, I hope to hear what you think, and what you’d like to see next in this series. Please reach out to me anytime (success@memo.co), and enjoy the report.
Get the free report to see why readership has everyone ditching impressions.
3 ways brands can use Macro Readership Trends to guide PR strategy
Macro Readership Trends report is a broad look at the stories driving news readership each quarter, with deep dives into the most impactful articles, outlets, and reporters for each news cycle.